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Homeland Security: A Needs Assessment
By
Lieutenant Raymond E. Foster, LAPD (ret.), MPA
The State
of Preparedness
In June 2003, the International Association of Chiefs of Police announced the
results of their Homeland Security Preparedness Survey. The survey, sponsored
by ITT Industries, was sent to more than 17,000 state and local law enforcement
agencies[i].
The results of the survey were not surprising; nine out of ten law enforcement
agencies did not feel they were adequately prepared to prevent or respond to a
terrorist event. Moreover, police officers across the nation identified
among the keys issues were interagency communication, specialized equipment and
the lack of sufficient training.
It is not just police officers who feel unprepared. In a 2004, the U.S.
Conference of Mayors released a report that said 44% of the cities surveyed had
responded to a multi-agency incident within the last twelve months wherein a
lack of interagency communication made operations difficult and, 88% reported
they lacked interoperability with federal Homeland Security agencies[ii].
Although it is clear that emergency personnel are lacking in our preparedness,
not all of the information is negative. For instance, a recent a survey of city
and county managers revealed that spending on communications, equipment and
training is increasing; however, in order to increase our ability to prevent
and/or respond to terrorist incidents we must begin to conduct a systematic
analysis of the threat[iii].
In other words, our current state of preparedness will not increase until we
have a way to analyze the threats, targets and our needs. A technique that can
facilitate our journey to preparedness is Needs Assessment.
Needs
Assessment
Needs Assessment is a type of action research that looks at the difference
between what is and what should be. Although a Needs Assessment is a
formal, systematic way of discovering our weaknesses and planning for the
future, it is something we do informally throughout the day. Making a list
for the grocery store is a simple Needs Assessment. What is in the panty and
what you want to cook give you an idea of what you need from the store.
However, an understanding of how to conduct a formal Needs Assessment can be
critical for the emergency planner, especially one that intends to seek grant
monies to fulfill unmet needs.
In the arena of preparedness, a Needs Assessment begins with an analysis of what
could happen. What are the potential terrorist targets in your jurisdiction?
This is a creative process that calls for us to imagine what terrorists could
do. However, a distinction might be made between the fantastical imagination
and the practical imagination. Over the years, terrorists have shown themselves
to be disturbingly practical and resourceful, putting mundane tools like
traditional explosives and airplanes to terrible use[iv].
As an example, is it more practical to plan for terrorists detonating a nuclear
device in a small town or to plan for terrorist using conventional explosives on
a tanker truck containing poisonous gas? Both are possible, but which is more
likely?
Outcome
and Probabilities
Through this process we begin to identify potential terrorist targets. Once
potential targets are identified the planner should then begin to assess the
current state of the target and the jurisdictions current ability to strengthen
or protect the target. An analysis of current ability leads to an analysis of
what is lacking.
Typically, once targets are examined and analyzed they are then ranked according
to their level of risk[v].
By risk we mean a combination of the probability that an event will happen
combined with the potential outcome. One method of ranking risk is through the
use of a 2X2 matrix.
High |
|
|
|
Outcome |
Moderate Risk |
High Risk |
|
Low Risk |
Moderate Risk |
|
Low |
Probability |
High |
This matrix may give us a helpful way to rank and prioritize our resources and
planning. Consider that a potential incident with a high outcome and high
probability of occurrence would be ranked over a potential incident with low
outcome and low probability. Take a moment and classify the detonation of a
nuclear device in a small town. It would be a high outcome, yet low probability
event and therefore a moderate risk. The chemical tanker explosion might be
considered both high outcome and high probability, making it a high risk. Once
ranked, the locations are evaluated as to their current state and then their
needs to bring them to a full state of preparedness[vi].
All-Hazards Model
The All-Hazards Model of emergency preparedness was developed by the National
Governors Association during the 1970s[vii].
Essentially, All-Hazards is a planning model which considers mitigation,
preparedness, response and recovery as a total planning package. As first
responders and emergency planners, if we view planning for terrorism as
All-Hazards planning we stand to reap greater benefits. This requires that we
view "counterterrorism as part of general emergency preparedness and response.
By doing so emergency planners and first responders can use their resources to
prepare for the remote possibility of a terrorist attack and prepare for the
more likely disasters such as tornados, fires, floods and earthquakes[viii].
For example, your response to a hazardous material spill, whether intentional
or accidental, is going to be remarkably similar. There is a distinct
difference between traditional All-Hazards planning and the incorporation of
terrorism into emergency planning. While response is similar to an accidental
chemical spill and an intentionally explored chemical truck, prevention can be
significantly different.
At certain points planning for terrorism may be somewhat different from general
emergency planning because we are thinking in terms of preventing terrorism by
making it more difficult to complete an attack and by disrupting terrorist
activities through law enforcement. Even so, as you begin to examine the needs
for each location it is very likely that combining our counterterrorism efforts
with general emergency planning with give us greater insights. Moreover, this
comprehensive approach to Needs Assessment and emergency planning works well
with the Federal Emergency Management Agency's (FEMA) Integrated Emergency
Management System[ix].
Ranking
Needs
Once the locations have been rank and analyzed the preparation of a second
matrix may help in establishing agency need priorities. In the table below, the
locations are listed vertically while all of the different needs are listed
horizontally. Note that not all of the locations need the same resources for
improved preparedness. Yet, patterns emerge. In a time of scarce resources
this type of matrix can assist in making decisions about funding and
acquisitions. Essentially, getting the most protection for our efforts.
Location |
Interoperability |
Access Control |
Surveillance Cameras |
HazMat Suits |
Metal Detector |
Ajax Chemicals |
X |
|
X |
X |
|
Grade School |
X |
X |
|
|
X |
Power Station |
X |
|
|
|
|
Freight Yard |
X |
|
|
X |
|
In the matrix above, it is clear that improvements in interoperability will
impact all four locations. It is also clear that obtaining hazardous material
protection gear will have an impact on preparedness at two locations the
chemical plant and the freight yard. With this type of Needs Assessment
emergency planners can not only make good decisions on community preparedness,
but they have significant information to provide funding authorities. This type
of Needs Assessment Model works equally well when looking at family, individual
and community needs.
Start
at Home
There is growing concern about the consequences of military
deployment on families. This is especially true for the children of military
personnel. Similarly, your family copes with anxiety created by your
profession. It is likely that each time you leave the house your family feels
anxious because of what they have heard in the media, from friends, neighbors
and even extended family about police work. Terrorist incidents may heighten
your family's concern for you safety. And, of course, this is a two-way
street.
Educating your family will make them feel more comfortable
and
knowing your family is safe will make you a better first responder. Actions
at home begin with recognizing your family knows something about terrorism and
have made vague connections on how it may affect you, and them. Quite
frankly, if you don't provide them with information someone else will; and,
your family's imagination will fill in the rest. Consider a conversation with
your eleven year old. He or she tells you about what they learned in school
concerning the tsunami in the Indian Ocean. Is your child telling you about
the tsunami or are they opening the door on your family's safety? Often times,
when people express concerns about disasters they are really thinking about
what could happen to them. You must reassure your family, be available and
provide them with information they can understand.
Consider using the All-Hazards model for family education.
By
placing terrorism alongside other potentially life-threatening hazards you can
both educate and reassure. Moreover, All-Hazards planning is empowerment. It
provides action steps which give people a sense of control over events. It is
also critically important to take action with your family. Of course, actions
speak louder than words. But, there is also something inherently powerful in
doing and leading by doing.
A starting point could be FEMAs website. There you can
learn what
to tell you children, how to shelter-in-place, develop personalized emergency
plans and find a multitude of information on all types of disasters and
emergencies. The critical points are to talk with your family, provide them
with a sense of control and help them prepare.
Your
Survival
If you become a casualty through injury or contamination
your
response is more than ineffective, it adds to the problem. As with the
response to any tactical problem, the more information you have the better
your response. Returning to the All-Hazards model a terrorist incident
generally consists of a combination of the indicators. These indications are
crime and mass casualty. A primary difference between a crime scene and a
terrorist incident is response. Simply put, police officers should consider
delaying entry into the zone of a terrorist incident until personnel with
specialized equipment arrive. With mass casualty events this may be
personally difficult. However, the nature of chemical, biological and
radiological weapons (or, perhaps secondary devices) makes delayed entry a
critical safety factor.
The only way that you can learn about the indicators of
a
terrorist incident is through training. Indeed, training is the first stop on
your journey to terrorist preparedness. One of the over-riding themes of all
of the surveys on preparedness is the lack of training for first responders,
particularly law enforcement personnel. Although your agency may not be able
to provide you with training, you must seek it out. At a minimum, all law
enforcement personnel should take the FEMA Independent Study programs: Basic
Incident Command System; Disaster Basics; National Incident Management System;
and, Emergency Response to Terrorism. You should seek out information (again,
much of which is available at the FEMA and READY.GOV) on sheltering-in-place,
response to chemical, biological or radiological events and, general disaster
response.
Your next step at personal survival should be the
inclusion of
terrorism/disaster related tools and resources in your equipment bag. By
using the Needs Assessment format you can develop a list of items to promote
survival and comfort. Equipment needs can be universal blood borne pathogen
protection, water, maps, etc. At a minimum you should obtain a copy of the
Department of Transportations (DOT) Emergency Response Guide book (ERG2004).
This guide is freely available from the DOT and a copy is available for
download at their website.
Finally, train! In any emergency you will default
to the level of
your training. Often times, the best training takes place outside the
classroom and in-between radio calls. Take some time and meet with your
partners. Conduct table top exercises over coffee. Conduct what if drills
in the field practice your response, command post protocols and other
skills.
Your
Beat
Even if your agency does not undertake an official Needs
Assessment you can conduct one for your beat. Every cop knows that to really
dig out the crime on your beat you must first learn what is normal. Knowing
your beats normal patterns causes you to spot the unusual the person that
doesn't belong; the car that shouldn't be there; or, the business that should
be closed. As you work your beat, take special note of strategic locations
and potential targets.
Now is the time to look at these locations. Suppose
you have a
chemical processing plant on your beat. As we examined in the first part of
this article, you begin Needs Assessment by examining the threats - What
chemicals are found in the plant? How do the chemicals affect your response?
In what ways is the location vulnerable? Once potential targets have been
identified you can begin to fill-in-the-blanks on your response. For
instance, where is the nearest command post location that is typically uphill
and upwind of the location?
As you gather information about potential targets on your
beat you
can share your findings with the other shifts, and the people responsible for
those locations. Sharing information about response and preparedness with
community members and business owners promotes preparedness. As you explore
the potential targets on your beat, you will probably find that some locations
already have plans and are willing to include you. Your survival as a first
responder depends on your skills, knowledge and equipment. Combing your
family planning, personal survival skills and a Needs Assessment of your
personal beat is a powerful method of increasing preparedness; and, perhaps
moving your agency toward readiness.
Your
Organization
Personally taking a proactive stance toward terrorism response
and
planning for your family, your personal survival and your beat moves your
entire agency a little bit in the right direction. As your skills and
expertise in preparedness increase you may have the opportunity to participate
in agency planning. Indeed, expertise often begets opportunity. The more you
train and plan personally, the more valuable you become to your agency.
If you find you self involved in agency-wide planning it
is
critical to remember the All-Hazards model of planning and response is meant
to engender cooperation from all government, non-government, business and
community members. The idea is to take the strengths and talents of all
stakeholders and combine to make ourselves safer against the terrorist.
Although law enforcement might take a lead role, this is one instance where
the idea of partnerships is critical.
In addition cooperating with the stakeholders in your
jurisdiction, planning must take into consideration your neighbors. Consider
how difficult it is to communicate with the street maintenance department in
your own jurisdiction. The level of difficulty substantially increases when
multiple agencies from multiple jurisdictions work the same problem. What if
the street maintenance department in an adjacent jurisdiction has a piece of
heavy equipment you need? How difficult will it be to communicate that need
across jurisdictional lines? In the next article we will be looking closely
at the National Incident Management System (NIMS) and the National Response
Plan (NRP). Both are means to foster interagency and inter-jurisdictional
cooperation.
[i]
Galloway, G. (2004). Tools to help educate state and local officials. The
Police Chief, 71(1)
[ii]
Howle, E. (2004). Surveys track security funds, communication. American City
and County, 119(9) 10-12
[iii]
Homeland Security (2004). American City and County. 119(3), 4-6
[iv]
Shadel, B., Chen, J., Newkirk, R., Lawrence, S. Clements, B. & Evans, R.
(2001). Bioterrorism risk perceptions and educational needs of public health
professionals before and after September 11, 2001: A national needs survey.
Journal of Public Health Management & Practice, 10(4), 282-290.
[v]
Kemp, R. (2004). Homeland security: suggestions from the best practices in
America. Contemporary Review. 284(1660), 257-265.
[vii]
Waugh, W. (2000). Living with hazards dealing with disasters. M.E. Sharpe,
Armonk, New York
[viii]
Shadel, B., Chen, J., Newkirk, R., Lawrence, S. Clements, B. & Evans, R.
(2001). Bioterrorism risk perceptions and educational needs of public health
professionals before and after September 11, 2001: A national needs survey.
Journal of Public Health Management & Practice, 10(4), 282-290.
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